Human Resource department is an organizational department that deals with managing employees and strengthening the culture of the organization. Over the years, the HR department had tremendous changes in the last 15-20 years alone. This is due to the emergence of an abundance of technologies that brutalize most of the work that was previously done by HR experts. Contemporary HR department is totally different compared to the previous one.
By putting a lot of emphasis and investing in modernized HR platforms and technologies, HR experts can offer quality services to their organizations at the same time increase employees’ morale enhance growth of the origination and increase and improve the quality of services offered or products produced.
Here is a close insight of the tremendous changes in Corporate Management In the last 15-20 years.
1. Captivating Employees
Captivating employees in managerial processes enables them to be more productive and happier compared to their disengaged counterparts. When corporate management aims on increasing employees’ involvement in managerial processes the quality of work increases and employees are more integrated. For example an Engagement Audit Report proved that colleagues who work together are more engaged and happier, and they also have a positive attitude towards the organization.
2. Reinforcing The Culture Of The Organization
An organization’s culture illustrates its objectives, values, beliefs, ethics and much more. It explains what is anticipated from the employees and correlates with employees’ productivity. In modern days managers are more concerned on sustaining a positive culture. For example, the outcomes of a pulse survey will allow the commencement of a new program if only the employees are satisfied with the working conditions. It works better in finding out how a new program affects the productivity of the employees and the effects it leaves on the culture of the organization.
3. Organizing Talent And Employees’ Abilities
Modern companies and organizations sustain their employees by allowing them to gain new advanced skills and attain the ability to learn new things. You cannot ignore the growth of your employees both financially and intellectually and expect them to remain working for your company or organization; they will automatically leave and search for greener pastures. For example, companies and organizations can anticipate spending around $15,000-$20,000 to fill the positions of departing workers, conferring to the Center for American Progress.
4. Customer Management
This design of management does not lie under the management of the HR department. The methods and technology used to manage customers have really changed over the years especially in the last 15-20 years. For instance, Sales Force was in its inception in 2014 and over a decade it gained $4 billion in 2013 and restored 20-25% of the Customer Relationships Management (CRM) market. Conferring to Gartner, global CRM spending would vary around $24 billion in 2014. This shows that dramatic changes that are taking place in corporate management in general terms.
5. Management of Corporate Reputation and Corporate Brand
Today managers are more concerned with the image of the organization. They are focusing on using social media platforms to create an ideal brand perception for the company. For example, companies are using modernized technology in order to prevent negative publicity of their companies.
Companies that use modern procedures in corporate management enjoy happier employees, increased productivity and satisfied customers, which translates to the positive growth of the companies.